Help

Last updated October 1, 2026

How do I give on WhatsApp?

Message the masjid's WhatsApp number (from its poster, QR code or link) and say GIVE, or tap a cause. You get a secure payment link, and your receipt comes back in the same chat.

Where is my receipt?

Your receipt comes to your WhatsApp chat after each gift. Reply RECEIPT to get your latest one again, or STATEMENT for your giving statement for the year.

How do I stop messages?

Reply STOP to stop promotions, broadcasts and reminders. Receipts and replies to your own messages still come. Reply START to turn them back on.

How do I stop a monthly gift?

Reply STOP MONTHLY to the masjid's WhatsApp number, or ask the masjid.

How do I delete my data?

See onetaj.com/data-deletion.

How does an organization start?

Create an account, set up your organization, connect Stripe to receive donations, and connect your WhatsApp Business number.

I forgot my password

Use "Forgot password" with your email for a reset link, or with your verified WhatsApp number for a code.

Contact us

Email [email protected] and we'll get back to you as soon as we can. OneTaj is a service of CRYSTXL LLC, Dublin, Ohio.